Cookies Policy

What cookies are and why we use them

Cookies are small text files that a website asks your browser to save on your computer, tablet or phone. They let the site recognise your device on later pages and on later visits, so that your account stays logged in, your settings are remembered and the pages work as they should.

We also use technologies that work in a similar way: pixels and tags on our pages and in our e-mails, software kits inside our mobile apps, and the local storage built into your browser. Where this policy says cookies, it covers those technologies too.

We use them for four broad reasons: to run the site and keep your account secure, to understand how the site is used, to remember the choices you make, and to measure the gambling-related advertising we pay for. Each category is explained in the next section.

Strictly necessary cookies are set whenever you use the site, because without them we cannot provide the pages and account functions you have asked for. Every other category is set only if you agree to it in the cookie notice shown on your first visit, and you can change that decision at any time.

The types of cookies we use

Category	What it is for	Set without your consent
Strictly necessary	Logging in, security, payments and regulatory duties	Yes
Performance and analytics	Measuring how pages and games are used	No
Functionality	Remembering your settings and preferences	No
Marketing	Measuring and tailoring our advertising	No

Strictly necessary cookies

These keep your session open as you move between the lobby, your account and the cashier, so you are not asked to sign in again on every page. They also support security measures such as spotting unusual sign-in activity, spreading traffic across our servers, recording that you have accepted our terms and storing the cookie choices you have made. Some are needed so that we can meet our duties as a licensed gambling operator, including the steps that verify your identity and age and the safer gambling tools attached to your account. These cookies cannot be switched off in our cookie notice, because the site cannot function without them.

Performance and analytics cookies

These help us understand how the site is used in aggregate: which pages are opened, how long they take to load, where a journey such as registration or a deposit is abandoned, and which error messages appear. The reports we see describe groups of customers rather than naming individuals. Typical purposes include counting visits to a page and comparing two versions of a layout to see which one is clearer.

Functionality cookies

These remember the choices you make so that you do not have to set them again. Examples include your language and display preferences, whether you last used a light or dark layout, the sound setting you chose in a game, your recently played titles and whether you have already dismissed an on-site message. They also help live chat run smoothly by holding the context of a conversation while it is open.

Safer gambling settings are not stored on your device

Your deposit limits, reminders, time-outs and self-exclusion apply to your account itself, so they keep working whatever cookie choices you make, and clearing your cookies does not remove them. If gambling is causing you harm, free and confidential help is available from GamCare, GambleAware and the National Gambling Helpline, and GamStop lets you block yourself from all gambling sites licensed in Great Britain.

Marketing cookies

These record how you came to the site and what you do afterwards, so that we can tell whether a campaign worked and avoid showing you the same message over and over. Some are set by the advertising and social media partners we work with, who may read them on other sites in order to show you our adverts there. We do not direct marketing at anyone under 18, at customers who have asked us to stop, or at customers we know to be registered with a self-exclusion scheme. You can decline this category without any effect on your ability to play.

How to manage your cookie choices

You have three main ways of controlling cookies when you use this site.

In our cookie notice. The notice appears on your first visit and lets you accept all categories, decline everything that is not strictly necessary, or choose category by category. The same settings panel can be reopened from the footer of any page, so you can change or withdraw your consent whenever you like.
In your browser settings. Every major browser lets you see the cookies stored on your device, delete them, block them for a particular site, block third-party cookies or refuse all of them. The controls sit in the privacy or security part of the settings menu, and your browser's own help pages explain the steps for the version you are running.
On your device. Mobile operating systems add their own advertising controls, including a setting that limits ad tracking and an option to reset your advertising identifier.

Private or incognito browsing clears cookies when you close the window. If you use it, or if you clear your cookies or switch to another browser or device, your saved preferences will not carry over and our notice will ask you again. We also ask for consent again from time to time.

Withdrawing consent stops any further use of the cookies in that category. It does not undo processing that has already taken place, and it does not affect strictly necessary cookies.

What happens if you block or delete cookies

Declining the optional categories is a valid choice and most of the site will still work. Blocking cookies more widely in your browser has clearer effects:

You may be signed out as you move between pages, or asked to log in far more often.
Deposits and withdrawals may not complete, because the cashier relies on a secure session.
Settings such as language, layout and sound will return to their defaults on every visit.
Our cookie notice will keep reappearing, as the record of your choice is itself stored in a cookie.
Security checks may treat your device as unrecognised and ask you for extra verification.

If strictly necessary cookies are blocked altogether, you will not be able to register, log in or play. We cannot offer a version of the account area that works without them.

Turning off analytics or marketing cookies has no effect on the games available to you, on the terms that apply to your account or on any promotion you are eligible for.

Changes to this policy and how to reach us

We may update this policy when we add or remove cookies, when the providers we work with change, or when the law or regulatory guidance moves on. The current version is always published here, with the date it was last updated shown alongside it.

Cookies are only one part of how we handle information about you. Our Privacy Policy covers what personal data we hold, why we hold it, how long we keep it and the rights you have over it, including the right to ask for a copy of your data.

If you have a question about this policy, want help changing your cookie settings or would like more detail about a particular category, e-mail our customer support team at support@casinomrmega.co.uk or use the live chat on the site. Data protection questions can also be sent to privacy@casinomrmega.co.uk, and we will reply within the timescales set out in our Privacy Policy.

Our games are for adults aged 18 or over, and we check the identity and age of every customer. Nothing in this policy limits the safer gambling tools in your account or your right to ask us to close it.

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