Mr Mega Casino Registration: Sign Up and Claim Your Welcome Package

Before you sign up: your age, one account and the details we ask for

You must be 18 or over to open an account with us. Registration is for one account per player, in your own name, with your own payment method attached. You need to complete the full registration before you can play our games, so it's worth having your details to hand before you start.

Everything we ask for has a purpose: it identifies you, lets us pay you, and lets us contact you about your account. Give your details exactly as they appear on your official documents and your bank records, because that is what we match them against later.

Opening your account: the steps from form to first spin

The sign-up flow is short and runs in the same order every time. If you plan to take the welcome package, claim it before you start playing with your deposited funds, because a bonus has to be claimed first to apply to that deposit.

1. Start the registration form

   Enter your full name, date of birth, home address, e-mail address and phone number. Use your real details as they appear on your documents.

2. Agree to the terms

   Tick the terms and conditions box to enter the agreement with us. You can set marketing preferences for your account at the same time.

3. Let the eligibility check run

   Every new account goes through an automatic check of the details you gave, which also decides whether the account qualifies for our advertised first-deposit offers. If it isn't eligible for bonuses, we send you an e-mail when the account is created.

4. Add your payment method and deposit

   Open the cashier, pick one of our 17 deposit methods and pay in at least £10. Cards and e-wallets such as Visa, Mastercard, PayPal, Skrill, Neteller, Trustly, MuchBetter, Paysafecard, ApplePay and bank transfer are all available, and card payments work on both desktop and mobile.

5. Claim the welcome package

   Take the match and free spins before you play with the deposited money. If you're depositing with Paysafecard, there's a field in the cashier for a bonus code.

6. Set your limits, then play

   Before your first session, go to My Account and set a deposit limit or a play limitation that suits you. Then pick a game, or open demo mode on hundreds of slots to try titles without staking anything.

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Missing something after you deposit? If a bonus or a set of free spins hasn't landed, contact our support team before you place any bets and we'll credit it. Once bets have been placed it's much harder to put right, so it's worth checking your balance first.

Your first deposit and the welcome package

New depositing players can take our welcome package: a 100% match of up to £4,200 plus 150 free spins on your first deposit. It needs a deposit of at least £10, and it's available on your first deposit only, for players aged 18 and over.

Here is how that works in practice. Deposit £50 and take the 100% match, and you have £50 of your own plus a £50 bonus. Wagering is 35 × £100, so £3,500 of bets, to be placed within 21 days of claiming, with no single bet above £4 while the bonus is active.

A few mechanics are worth knowing from day one. Your real balance is always used before your bonus balance. Wins from bets made with bonus money go into the bonus balance, and when a bet completes the wagering, what's left in the bonus balance moves across to your real balance. You can also ask our support team to cancel a bonus at any time.

Verifying your account and how we protect your details

We are licensed and regulated in Great Britain by the Gambling Commission, and every account is verified before the first payout is released. Verification confirms that you are who you say you are, that you're over 18, and that the payment method on the account belongs to you.

The only approved route for sending us verification documents is the Upload Docs page in My Account. Uploading there keeps your files on an encrypted connection and attached to the right account, which is faster than any other route. Getting this done early means nothing is waiting on paperwork later.

One more account rule to keep in mind: registering more than one account to pick up extra bonus money counts as bonus abuse and leads to suspension and the removal of those funds. One account per player keeps everything simple.

Limits and safer gambling tools you can switch on straight away

You don't have to wait for a problem to set boundaries. Deposit limits and play limitations sit in the My Account section and can be set as soon as your account exists, on the Player Limitation page. Our SafeMate tool keeps a running picture of what you've spent, what you've won and lost, and how long you've been on site.

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Self-exclusion goes further than a break. While it's active, gambling and deposits are blocked and marketing stops, with removal from all our marketing databases taking up to 24 hours. You can ask our support team to extend it or make it indefinite after you've set it, and you can have it applied to any other account you hold under the same licence.

If you'd rather not be offered promotions at all, tell Customer Support before you play and we can block bonuses on your account. You can also unsubscribe from promotional messages the same way.

Account rules that are easy to miss when you're new

Most of what follows only matters once or twice, but knowing it at registration saves a surprise later. These are the terms that apply to every account at Mr Mega Casino.

• Claim first, play second. A bonus has to be claimed before you start using your deposited funds for it to apply to that deposit.
• Deposits come before bonuses. Unless a promotion says otherwise, our offers are for players who have made at least one successful deposit.
• Your account currency decides what you're credited in. Bonuses are credited in the currency your account is set to, whatever the offer is advertised in; UK accounts are held in pounds.
• Targeted e-mails are personal. If an exclusive offer arrives by e-mail, only the account it was sent to is eligible, and payouts aren't honoured for anyone else even if the wagering was met.
• A cancelled bonus doesn't come back as it was. If a cancelled bonus is re-added at our discretion, it returns with its full wagering conditions, no matter how much you had already wagered.
• Mistakes get corrected. If a technical misconfiguration credits the wrong number or value of free spins, we may remove the winnings from them and re-add the reward with the correct settings.
• Specific promotion terms win. Where an individual promotion's terms differ from our general bonus terms, the promotion's own terms apply.

Access to some or all of the site can be restricted for certain jurisdictions, so registration is only open where we're able to offer our games.

Getting help while you set up your account

Our support team is available 24 hours a day, 7 days a week by live chat, e-mail and telephone, in English and French. If you get stuck on the registration form, on a deposit, or on uploading your documents, chat is usually the quickest way through it.

All of our phone calls are digitally recorded. If you prefer to keep a written trail of what was agreed, e-mail or live chat gives you one you can come back to.