About Us

This page explains who we are, how we run Mr Mega Casino, and what you can expect from us as a player. It covers our games, our standards for fair play and payouts, and the ways we look after accounts.

Players also play

Who we are

Mr Mega Casino is an online casino for players in the United Kingdom. Our lobby brings together slots, live dealer tables and jackpot games from established studios, so you can move between a few spins and a seated table game without leaving your account.

Everything runs in your browser on a phone, tablet or desktop, with no download needed. The games you play, the cashier you deposit through and the team that answers your messages are all part of the same service.

Slots, from simple three-reel titles to feature-led video slots
Live tables hosted by human dealers and streamed in real time
Jackpot games, where a prize pool builds across play until it is won
Table and instant-win games for shorter sessions

What we stand for

Our games use random number generators supplied and tested by the studios that build them, and the rules and return-to-player information for each title are shown in its own help screen. We do not change the odds of a game, and neither we nor our staff can influence an individual result.

When you ask for a withdrawal, we aim to approve it promptly and send it back to the method you used to deposit, as set out in the cashier. Where a payment takes longer, it is usually because we need to complete a check on the account first, and we will tell you what is outstanding.

18+ only

Gambling at Mr Mega Casino is for adults aged 18 or over. We verify the age and identity of every player, and we close accounts opened by anyone underage.

How we look after players

Account verification

We hold a gaming licence and verify the accounts we open. That means confirming your name, age, address and the payment methods you use, with documents uploaded securely in your account. These checks protect your balance, keep underage play out of the site and help us meet our obligations on money laundering.

Secure payments

Deposits and withdrawals pass through the payment providers listed in the cashier over encrypted connections. We do not store full card details on our own systems, and player funds are held separately from the money we use to run the business.

Support around the clock

Our support team is available at any hour on live chat and by e-mail at support@casinomrmega.co.uk. Include your account username and, where it helps, the game or transaction involved, and we will look into it and come back to you.

Safer gambling at Mr Mega Casino

Gambling should stay affordable and enjoyable. The tools in your account let you set your own boundaries before play, rather than after:

Deposit limits on a daily, weekly or monthly basis, within the limits shown in your account
Reality checks and session reminders that tell you how long you have been playing
Time-outs that lock the account for a short cooling-off period
Self-exclusion for a longer, fixed period, which we cannot lift early

Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you exclude yourself from every online operator licensed in Great Britain, including us, in a single step.